SCORE Detroit reviewed Dr. Kern's overall business plan and made suggestions, especially in the area of targeting referral sources and making sales presentations. Concurrently, SCORE Detroit helped Dr. Kern develop a time line (GANTT Chart) for organizing and accomplishing the steps necessary to open her facility in March, 2013. Since opening, Dr. Kern has received a very enthusiastic response from her customers, necessitating a faster than expected hiring of staff and raising the prospect of having to expand her facilities in the near future.                                                                           Website:  http://www.pawsitivestepsrehab.com/

How SCORE Helped: 

In 2011, veterinarian Dr. Tari Kern contacted the Rochester Chamber of Commerce regarding her interest in opening a rehabilitation and therapy for pets center in the area. The Chamber referred Dr. Kern to SCORE Detroit. SCORE Detroit Mentors Hennessy and Sullivan worked with Dr. Kern to obtain economic and demographic data validating her choice of the Rochester area and specifically indicating a location on the M-59 corridor. Specific attention was paid to where pet supply retailers and veterinary practices were located.