Recorded Webinar

The Top HR Issues Business Owners Face — and How to Solve Them

Human resources is serious business. In this webinar, you’ll learn about the top common HR issues and what you can do to address them. Read more

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Infographic

Infographic: How Do Small Business Owners Feel About Minimum Wage Increases?

SCORE and OnDeck surveyed small business owners across America on their thoughts about minimum wage changes. Read more

Blog

Are You a Micromanager?

Micromanaging your employees is a common problem among small business owners. But did you know micromanaging is hurting your business? Read more

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Blog

The Human Resources Secrets Your Small Business Needs

July 20, 2020

Right now, the particular challenge most are facing is reopening and/or adjusting to a new service model, and it’s important to recognize how internal culture, growth and development can influence your outcome and success. I’d like to share with you, two small business etiquette themes that can make a difference for your business:

Blog

"Fool Me Once" - A COVID-19 Cautionary Tale for Business Owners

July 10, 2020

Don’t let any easing of COVID-19 pandemic lull us into a false sense that things are, in any way, back to normal. The pandemic is representative of a class of risk items that are very rare in their occurrence (low probability) but have catastrophic consequences (high impact). Here are some ideas of other such events that could catastrophically impact a business.

Blog

A Checklist for Hitting the "Restart" Button

June 23, 2020

As businesses reopen, thought and effort should be put into helping people transition back into the workplace. The following checklist format might give business owners some ideas on things to cover to help bring people back.

Blog

The Time to Develop Your Successor is Now

June 4, 2020

Every leader should continuously develop potential successors. Most leaders do nothing and then are horrified that no employee is really ready. That’s the best case in this bad situation. What if the situation got worse? What if there was the “unfortunate bus accident” or “sudden heart attack” and the leader was just no longer available?

Blog

Calling All Potential Volunteer Mentors!

June 2, 2020

Are you a current or retired business executive or small business owner? Do you have experience, wisdom, insights and expertise to share? Are you ready, willing and able to share elements of what made you successful with the next generation of small business owner and operator in southeastern Michigan? Then volunteering with SCORE just may be for you!

Blog

Communicating More Effectively in the Age of COVID

May 27, 2020

COVID-19 has driven us to use electronic media. Zoom usage has exploded. Unfortunately, many companies cannot even operate during this time. The smart ones are keeping their employees and customers informed using email, texts, social media, videos and phone calls.

Blog

SCORE Mentor Nilda Thomas Named to NSBA Leadership Council

May 18, 2020

Nilda Thomas, a Certified Volunteer Mentor with the Southeast Michigan chapter of SCORE and founder of Workforce eTraining Solutions, was recently named to the National Small Business Association (NSBA) Leadership Council.

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